Strollerderby

5 Ways Stores Get You to Spend More (and 1 Way to Beat Them)

Posted by kjda on August 20th, 2010 at 9:00 am
800px Jewel Osco Monster Shopping Cart 300x199 5 Ways Stores Get You to Spend More (and 1 Way to Beat Them)

You can really fit a lot of groceries in this one. Then you can drive it home.

You know your grocery store is indulging in multiple tricks, nudges and persuasion to get you to spend more. We’re all educated consumers, and we’re much harder to fool with that whole Oreos on the end-of-the-aisle display, store brands in the middle thing than we once were. But some of the manipulation plays out beneath the radar: who knew the pattern on the carpet was set up to lead you deeper into the store?

Women’s Day magazine has an article on “avoiding shopping scams,” and while I wouldn’t call putting the milk or diapers at the back of the store to make sure you have to walk all the way through to get what you need (perhaps the oldest trick in the book) a “scam,” I do think it pays to remind yourself that the last thing the store wants you to do is to buy only the thing on your list. And maybe tune into the pattern on the carpet.
Here were my five favorite in-store tactics to get you to linger longer and open your wallet wider:

  1. Bigger carts. Seriously. I knew carts had gotten bigger over the years, but I never really thought about why. But I have been at the store, thrown in an eight-pack of paper towels and effectively ended my shopping trip. So that makes sense to me–it’s not so much that a bigger cart makes you spend more as it is that a smaller cart may nudge you to spend less.
  2. The faux sale. “All you need for summer at low, low prices” does not necessarily mean the prices are any lower than they were last spring. But it might get your attention. I see this tactic shopping online for kids’ clothes all the time, too. Special price! Back-to-School savings!
  3. You touch it, you buy it. Apparently if you touch something, research shows you’re actually more likely to buy it. The things you have to take out of your kids hands to put back, the tempting shortcakes right next to the strawberries, precariously perched…pick them up and you’re more likely to put them in your cart.
  4. Put it where your eyes will linger. Women’s Day says this is why department stores put cosmetics near shoes; you’ll look at them while waiting for the clerk to bring out your size. I say, oh, that’s why they put all that stuff right in front of the deli and the meat counter! No, thanks, I really just need the salami.
  5. Sit down and stay a while. The mall food court does it, but so, too, do the convenient places to lunch or munch at the grocery store. Why not sit and let your eyes linger on all the possibilities?

You could go on with this list endlessly. Even the things I really appreciate—putting the cilantro near the avocados, say, or offering recipe cards—are meant to encourage you to consume more. Nearly everything is meant to encourage you to consume more.

So what’s the one trick to defeat the wily ways of marketers, designers and managers? Actually, I’ve got two. There’s the sure-fire, slightly tough to achieve Paco Underhill Prudent Shopper approach: make a list, buy only what’s on it, and get out. If something else tempts you, write it on the back of the list and see if you still want it next time. I’m reasonably good at this, but more because I’ve learned that there is almost nothing at CVS that I really want to own besides toothpaste and pull-ups than because I’m a good shopper. I’m a terrible sucker at the grocery store.

Which brings me to my next technique: painful, stressful and agonizing though it often is: I bring my kids to the grocery store. All four of them, often. I’m a working mother with limited child care; I can’t afford to use babysitting or preschool time up on something that could, theoretically at least, be accomplished mit kinder. So, more often than not, there we are. And if there’s anything on this earth that could encourage me to get out of a store faster than the enthusiastic accompaniment of my 9- and 6-year olds and my two 4-year-olds, I don’t want to know what it is.

Thanks to the Nudge blog for the nudge towards this one.

 5 Ways Stores Get You to Spend More (and 1 Way to Beat Them)

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0 Comments

At some point all these techniques start to backfire. With the milk at the back of the giant grocery store, isles clogged with big carts and obstructive displays, and items placed to encourage conflict with your youngster, shopping becomes a both a time-suck and a sucky time. I’ve adjusted by picking up milk at a convenience store instead and doing my major shopping less often and in larger bulk.

bob commented on Aug 20 10 at 9:27 am

While I agree with you that kids are an excellent deterrent to shopping (especially clothes shopping), don’t stores try to attract kids because they tend to get us to spend more? I’m good at saying no to junk food, but my kids frequently remind me of things we’ve run out of. My three strategies for saving are planning and shopping for a week of meals at a time, sticking to my list, and grabbing a basket for any additional trips. (A heavy basket is a good incentive to stop shopping!)

mumus commented on Aug 20 10 at 9:28 am

Oops, that’s ‘aisles’. I don’t shop in an archipelago.

bob commented on Aug 20 10 at 9:30 am

I find it all so annoying and exhausting that I pretty much avoid grocery stores as much as possible. We have several farm markets near our house that have pretty much everything you need to make meals. I like that the stores are small. I do love going to Trader Joe’s, though.

Manjari commented on Aug 20 10 at 10:11 am

I like to shop in the later evening hours… my kids are sleeping, hubby’s home to listen out for them, I can calmly peruse my list, coupons and the sale brochure, and all those cutesy things like sample kiosks and lunch areas are closed. I get in and out in record time, so I usually go about an hour before my local grocery closes.

Mistress_Scorpio commented on Aug 20 10 at 11:04 am

The real thing that throws up off our budget (by $10 a week, and I’ve even started budgeting for it) is my husband! I can walk into a store with a list, even with the kids, and get everything on the list and nothing tht isn’t. But I walk into a store with him and he’s all “I want this, I want that” *sigh*

Jenny commented on Aug 20 10 at 11:21 am

Stores do not lure me to buy more, I do that myself, thank you very much. I take the time to make a list that gets longer as soon as I walk in the store. The few times I stick to the list, I double check at the end because the “bigger cart” looks kind of empty and I start thinking that I forgot something.
My number one strategy for savings at the grocery store is not to send my husband. He will pick up any brand no matter how expensive, and he always falls for the new stuff at the checkout, even if it is chewing gum.

Rosana commented on Aug 20 10 at 1:35 pm

@Jenny and Rosana – lol! My husband is exactly the same. I cannot send him to the grocery store because he comes back with a ton of stuff we don’t need.

Laure68 commented on Aug 20 10 at 3:57 pm

If I have a list with ten items on it, I’ll usually come back with twenty. If I send my husbanks with that same list, he’ll come back with exactly those ten items. Clearly, unlike Jenny, Rosana and Laure68, I am the screw up in my family.

I can’t help it; I love grocery shopping.

Voice of Reason commented on Aug 20 10 at 10:50 pm

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